Shipping policy

Effective October 8, 2026

Shipping Options

Free Shipping via USPS Priority Mail is included on every order, wherever in the United States your bag is headed. Delivery typically takes 3 to 5 business days after your order ships.

Expedited Shipping via UPS 2nd Day Air or UPS Next Day Air is available at checkout. Expedited shipping is not free: the cost is calculated at checkout based on your order's weight and destination. Processing times below still apply.

Applicable sales tax is calculated and added at checkout.

Where We Ship

We currently ship within the United States only. We are unable to ship internationally at this time. For the security of your order, we may not be able to ship to P.O. boxes or freight-forwarding services.

What We Ship

Rose Revival offers authenticated, pre-owned designer handbags and accessories. Every order ships with its Certificate of Authenticity.

Processing Time

Orders are processed Monday through Friday, excluding major holidays. Most orders ship within 1 to 3 business days once payment has fully cleared. Orders placed on a weekend or holiday begin processing the next business day.

Your order will not ship until payment has been received and confirmed. Orders that are pending, under review, or flagged for additional verification by a payment processor will ship once payment is confirmed. For your protection, higher-value orders, or orders shipping to an address that differs from the billing address, may require additional verification before they ship.

Orders With Multiple Pieces

Orders with several pieces may ship in more than one package, each with its own tracking number, so your pieces may arrive on different days.

Packaging

Every bag is carefully wrapped and protected for its journey, then shipped in discreet packaging with no indication of the contents on the outside.

Tracking

As soon as your order ships, you will receive a confirmation email with your tracking number. Please allow up to 24 hours for tracking details to update with the carrier.

Delivery and Signature

Delivery times depend on your location and the carrier. We cannot guarantee exact delivery dates, and delays caused by the carrier, weather, or other events outside our control may occur.

For added security, some orders, especially higher-value pieces, may be shipped with insurance and require a signature upon delivery. If a signature is required, please make sure someone is available to receive your package.

Please Check Your Address

Please make sure your shipping address is complete and correct at checkout. Rose Revival is not responsible for orders that are delayed, lost, or returned because of an incorrect or incomplete address. If a package is returned to us because of an address issue or a failed delivery, we will contact you to arrange reshipment, and additional shipping charges may apply.

Lost, Stolen, or Damaged Packages

Once an order has shipped, it is in the care of the carrier. If your tracking shows delivered but you cannot find your package, please check with neighbors and your local carrier office, then contact us within 24 hours of the delivery date and we will help you file a claim with the carrier.

If your bag arrives damaged or you receive the wrong item, contact us within 24 hours of delivery with clear photos of the packaging and the item, and keep all original packaging until the issue is resolved. See our Refund Policy for details.